Douglas Water Conditioning (“we,” “us,” “our”) values your privacy. This policy explains how we collect, use, share, and protect your personal information when you visit https://www.douglaswater.com/ (the “Site”), use our services, or contact us.
Account and Order Details: Name, business name, shipping/billing address, phone number, email, and payment method when placing orders.
Communications: Any information you send via email, contact forms, or service inquiries
We may use your data to:
We may share your information with:
We use cookies and similar technologies for necessary site functions, performance analytics, and marketing. You may opt out of non-essential cookies through your browser.
We retain your personal data only as long as necessary to fulfill its original purpose (e.g., process orders, maintain records for legal/tax reasons, or until you request deletion).
We retain your personal data only as long as necessary to fulfill its original purpose (e.g., process orders, maintain records for legal/tax reasons, or until you request deletion).
Depending on your jurisdiction, you may:
We implement industry-standard practices—SSL encryption, access control—to safeguard your data. However, absolute security cannot be guaranteed.
Our services are intended only for businesses and individuals aged 18+. We do not knowingly collect data from minors.
Customers who opt in to receive SMS messages from Douglas Water Conditioning may receive text messages related to appointment reminders, appointment confirmations, service updates, technician arrival notifications, customer support messages, and other service-related communications.
By providing consent to receive SMS messages, customers acknowledge that their SMS consent is voluntary and that SMS consent is not a condition of purchasing products or services.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
If you are located outside USA, please note your data may be transferred to servers in USA and processed under its laws.
We may update this Policy occasionally. We’ll publish updates on this page with a new effective date.
For questions or privacy requests, please contact:
7234 Cooley Lake Rd Waterford Township, MI 48327
Phone: (947) 243-3295
