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Waterford: (248) 363-8383
Fenton: (810) 629-6000
Traverse City: (231) 947-7560

Specials
Service Area
Common Water Problems
Free Water Test
Financing

Specials
Service Area
Common Water Problems
Free Water Test
Financing

Waterford: (248) 363-8383
Fenton: (810) 629-6000
Traverse City: (231) 947-7560

Locations
Services
Repair Service
- Repair
- Maintenance
Product Resources
About
Contact

Locations
Services
Repair Service
- Repair
- Maintenance
Product Resources
About
Contact

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Locations
Services
Repair Service
- Repair
- Maintenance
Product Resources
About
Contact

Locations
Services
Repair Service
- Repair
- Maintenance
Product Resources
About
Contact

Waterford

About Douglas Water

Water Conditioning & Plumbing
Solutions Backed by Decades
of Experience

Douglas Water Conditioning is a family-owned and operated company serving Michigan since 1968. We specialize in residential and commercial water softeners, filtration systems, reverse osmosis, and plumbing services for homeowners across Michigan.

Our team provides free in-home water testing, expert installation, and ongoing support, delivering turnkey water services homeowners across Michigan can rely on.

Service Is Our Specialty

Serving Michigan since 1968
Family-owned and operated
Licensed master plumbers on staff
Voted “Best of the Best” in Oakland & Genesee County

Proven Systems, Backed by EcoWater

200+ years of combined team experience
Premier Dealers
WQA-certified water specialists (CWS)
Lead Safe Certified technicians

We help homeowners better understand their water and recommend solutions designed around real usage, long-term performance, and local support.

Learn More About Our Approach

Get a Free Water test

Frequently Asked Questions

What does a free water test include?

We test for common water concerns like hardness, iron, arsenic , and other factors that may be affecting your water. You’ll also get a clear explanation of the results.

Do I need a water treatment system?

That depends on your water quality and household needs. Testing helps identify what’s in your water and whether treatment could help improve taste, odor, or performance.

How do I know which system is right for my home?

Recommendations are based on your water test results, water source, and how your household uses water every day.

How often do systems need maintenance?

Most systems are designed for low-maintenance use, with periodic filter changes or service recommended to keep everything running smoothly.

Do you offer service after installation?

Yes. We provide ongoing support, maintenance, and service to help keep your system performing as expected over time.

See All FAQs

What Homeowners Are Saying

See why homeowners across the area trust Douglas Water for their water treatment needs.

Love Cats

3 months ago

Douglas Water Conditioning & Plumbling Solutions is awesome.

Marcy Mccloskey

4 months ago

5 stars

Ryan Richie

4 months ago

Jason at DOuglas Water is passionate about providing healthy water to his clients. As a multi generatinal; business they pride themselves on customer satisfaction.

Kevin Reilly

5 months ago

Would highly recommend Douglas to anyone looking to add a water filtration system to their house.

Matthew Pohl

5 months ago

They gave me a quote on a new water softener system for my home. Scheduled me for the following week showed up and did a great job installing. The system works excellent, fast friendly service, very knowledgeable, installer and he did an excellent job with plumbing. You can tell he's very experienced

deric buzonowski

5 months ago

Service was great and our softener works wonderful.

Florence B

5 months ago

Highly recommend these guys! Been using them for years!

Tiffany Quinlan

6 months ago

Jared came out to the house to replace an old tank in the basement. He was very professional, knowledgeable, and helpful!

Matthew Payne

6 months ago

Tony did an excellent job installing our water softener and met all of our requests and expectations. Sean did an excellent job of explaining the products and ensured excellent customer service.

Mike B

6 months ago

My softener died and I reached out to Douglas. They responded quickly and explained to me why I needed another unit. I got on their schedule, again, quickly and the service of installation was done professionally. After ~2 months the unit is working as it should and no more rust in the shower or toilets! My only reason for a 4 of 5 is (1) I got a refurbished unit for what I paid and (2) the controller head is made of "flimsy" plastic in that when you depress the buttons it appears cheaply made. I still feel I made the right decision.

Luciana Guidini

8 months ago

⭐⭐⭐⭐⭐ 🙌💯🫶🏼 I can’t say enough great things about Douglas Water Conditioning and their amazing plumbers, Wes and Connor! I called this morning about a small issue with my fridge’s water and ice maker line, and they had Wes and Connor out to my house within three hours. That alone impressed me — such quick service! From the moment they arrived, they were incredibly polite, professional, and knowledgeable. The issue turned out to be a minor adjustment to the water line above my furnace, and they handled it quickly and efficiently. What really stood out, though, was how willing they were to go above and beyond. They patiently answered all of my questions and even helped me troubleshoot my water dehumidifier, which hadn’t been working properly. They didn’t rush — they genuinely cared about making sure everything was working as it should. Since Douglas installed my water softener last March, I also asked if they happened to have an extra water filter in their truck (the kind that needs replacing every year). Not only did they had one, but they sold it to me and installed it on the spot in under five minutes. That level of preparedness and customer care is rare! I also want to give a big shout-out to Brenda in the office. She was so sweet and helpful when I called this morning and even offered to contact the plumbers directly for me. That kind of customer service makes all the difference. Fair pricing, fast response time, knowledgeable and friendly staff — this is a great company. I’m so glad I called them today. Highly recommend Douglas Water Conditioning, and especially Wes and Connor!

Will Bonam

8 months ago

I had an excellent experience with Douglas Water Conditioning in Waterford. We needed a high-quality water solution, and they delivered exactly what we were looking for. Our installer, Jason, was top-notch. He installed the ERO 385 RO system, which looks great against our stainless steel sink. Beyond the sink, he ran the RO line to our refrigerator, so we finally have purified water and ice cubes on tap. What really impressed me was the extra effort on the plumbing. Our kitchen cold water was originally bypassed/hard, but Jason rerouted the piping so the entire kitchen sink now runs on softened water. No more hard water spots or scale buildup on our fixtures! The entire job was completed in about two hours. Jason was professional, tidy, and very knowledgeable. If you want a company that understands the nuances of home water chemistry and plumbing, I highly recommend Douglas Water.

Trent Larson

9 months ago

Douglas Water Conditioning reviewed my water issues and provided a couple proposals to resolve my issues. The selected option was installed quickly. I have had the system for about one year now and have been completely satisfied. I highly recommend Douglas Water Conditioning.

Shannon Labarre

1 year ago

Justin came out to test our water and service our water softener. It’s old but it works. He was so knowledgeable and helpful, and was not pushy. He didn’t try to sell me anything. He just educated me on the best way to take care of our water softener. He had lots of tips and showed me where and how the settings should be. 10/10. I’m adding this to my calendar for annual maintenance and calling Douglas every time!

Dan L.

1 year ago

Douglas Water Conditioning employees are knowledgeable and friendly. The installation process took only 3-4 hours. The sales person was very helpful and not pushy. We discuss the various systems and let us make our choice. We obtained our conditioning system through our membership at Costco. Costco is known for doing a very good job getting contractors.

Read Waterford Reviews

Read Fenton Reviews

Read Traverse City Reviews

Water Tips & Resources

Learn more about common water issues, system options, and how to improve water quality in your home.

Clear glass of water on a kitchen counter, with a snowy winter landscape visible through the window.

October 7, 2026

Seasonal Water Maintenance: Preparing Your Water System for Fall & Winter

Key Takeaway: Fall is a good time for seasonal water maintenance because Michigan’s colder weather can put added stress on exposed plumbing and make existing water-system issues more inconvenient to

Learn More >

White water softener salt cubes with a clear scoop beside a residential water softener in a bright utility room.

September 23, 2026

Water Softener Salt Delivery: Simplify Maintenance With Dura-Cube Salt

Key Takeaway: Water softener salt delivery makes routine maintenance easier by helping you keep the brine tank supplied without repeatedly buying, hauling, and storing heavy bags. Douglas Water Conditioning offers

Learn More >

Professional plumber repairing pipes beneath a kitchen sink in a Michigan home.

September 7, 2026

Plumbing Services in Michigan: Repairs, Upgrades & Water Solutions

Key Takeaway: Professional plumbing services help Michigan homeowners and businesses address leaks, water pressure problems, aging components, plumbing upgrades, and connections required for water treatment equipment. The right solution depends

Learn More >

Water treatment systems behind a glass of water, piggy bank, stacked coins, and home model representing long-term household savings.

August 24, 2026

Water Treatment System Cost: Is It Worth the Investment?

Key Takeaway: A water treatment system can provide long-term financial value when it addresses a specific water problem and is properly sized and maintained. Potential savings may come from reducing

Learn More >

Tap water analysis quality control concept. Hand with a flask and water tap close-up.

August 10, 2026

Common Michigan Water Problems and How to Treat Them

Key Takeaway: Michigan water problems can range from hard water and mineral buildup to iron, unpleasant odors, sediment, chlorine taste, and concerns about drinking-water contaminants. Because similar symptoms can have

Learn More >

A running shower head with hard water build-up in a modern home bathroom.

July 17, 2026

Water Softener Maintenance: Signs Your System Needs Service

Key Takeaway: Regular water softener maintenance keeps your system operating efficiently and helps prevent hard water from returning to your home. If you’re noticing spots on dishes, dry skin, soap

Learn More >

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