Terms and Conditions

Effective Date: October 11, 2026 5:26 am

These Terms and Conditions (“Terms”) govern your use of https://www.douglaswater.com/ (the “Site”) and services provided by Douglas Water Conditioning (“we,” “us,” or “our”). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use our Site or services.

1. Use of the Site

You agree to use this Site for lawful purposes only and in a way that does not infringe on the rights of others or restrict their use and enjoyment of the Site. Unauthorized use may result in termination of your access to the Site.

2. Products and Services

All products and services listed on the Site are subject to availability. We reserve the right to change product pricing, descriptions, and availability at any time without notice.

Orders are subject to acceptance and confirmation. We may cancel or refuse any order at our discretion, including for pricing errors or stock unavailability.

3. Intellectual Property

All content on the Site, including but not limited to logos, graphics, images, text, videos, and software, is the property of [business.name] or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or exploit any content without our prior written consent.

4. User Accounts

If you create an account on our Site, you are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. Notify us immediately at [contact.email1] of any unauthorized use.

5. Payment and Billing

All payments must be made in accordance with the payment terms stated at checkout. By placing an order, you authorize us to charge your selected payment method.

6. Shipping and Returns

Shipping times and return policies are detailed on our https://www.douglaswater.com/shipping or https://www.douglaswater.com/returns page. Douglas Water Conditioning is not responsible for delays outside our control (e.g., carrier issues or weather conditions).

7. Limitation of Liability

To the fullest extent permitted by law, Douglas Water Conditioning shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the Site or products purchased through it.

8. Indemnification

You agree to indemnify and hold harmless Douglas Water Conditioning, its affiliates, officers, employees, and agents from any claims, damages, losses, or expenses arising out of your use of the Site or violation of these Terms.

9. Links to Third-Party Sites

Our Site may contain links to external websites not operated by us. We are not responsible for the content or practices of any third-party site.

10. SMS Messaging Program

By opting in to receive SMS messages from Douglas Water Conditioning, customers agree to receive text messages related to our services, including appointment reminders, appointment confirmations, service updates, technician arrival notifications, customer support messages, and other service-related communications. Promotional messages may be sent only if customers have separately provided consent to receive marketing communications.

Message frequency varies. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. Customers may opt out of receiving SMS messages at any time by replying STOP to any message. For assistance, customers can reply HELP or contact us using the support information provided on this website.

You must be 18 years of age or older to participate in our SMS messaging program. For more information about how we collect, use, and protect your personal information, please review our Privacy Policy.

11. Termination

We may suspend or terminate your access to the Site without notice if you violate these Terms or applicable laws.

12. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of Waterford , USA, without regard to its conflict of law principles.

13. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective when posted on this page. Continued use of the Site after changes constitutes acceptance of the revised Terms.

14. Contact Us

If you have any questions about these Terms, please contact us at:

Douglas Water Conditioning

7234 Cooley Lake Rd Waterford Township, MI 48327
Phone: (947) 243-3295