Introduction
Water treatment is essential for maintaining the lifespan of your home appliances and ensuring water quality. Softened water helps extend the life of dishwashers, coffee makers, washing machines, and water heaters. However, understanding the different types of water treatment systems can be overwhelming. In this blog, we'll break down the differences between a water softener, a reverse osmosis (RO system), and a whole house reverse osmosis system to help you determine the best solution for your home. 
 
What is a Water Softener?
A water softener is your first line of defense against hard water minerals. It reduces calcium and magnesium in the water, but does not remove contaminants like chlorine, bacteria, or heavy metals. 

How it works?
 The salt in the brine tank does not soften your water - the magic happen inside the softener itself. Inside, the resin beads perform an ion exchange process. Hard water minerals (calcium and magnesium) attach to the resin beads that perform the ion exchange process. Over time, the resin become saturated with minerals and needs to be cleaned. This is where the alt brine comes into play - it rinses the minerals from the resin beads, allowing the softener to continue removing hardness from the water. 

Benefits of a Water Softener
  • Prevents scale buildup in pipes and appliances extending their lifespan. 
  • Improves soap lathering while reducing soap scum, helping soaps and detergents work more effectively. 
  • Reduces wear and tear on water using appliances improving their efficiency and longevity 
Limitations
  • Does not remove contaminants such as chlorine, bacteria, or heavy metals. 
  • Softens water, but does not purify it - it removes hardness minerals, but does not filter out impurities. 

What is a Reverse Osmosis (RO) System?
A reverse osmosis system (RO) is a point-of-use water filtration system that provide purified drinking water by removing contaminants a water softener cannot. 

How it works?
 An RO system consists of multiple filtration stages. The EcoWater Reverse Osmosis System, for example has three filters: 
  1. Prefilter: Removes sediment, chlorine taste, and particulate matter. 
  2. Membrane: Forces water through a semipermeable membrane, rejecting a high percentage of dissolved solids and flushing them to the drain. 
  3. Postfilter: A carbon absorption filter that removes residual tastes and odors, polishing the water before it reaches the faucet. 
Benefits of a Reverse Osmosis System.
  • Provides high - quality, purified drinking water comparable to bottled water. 
  • Removes contaminants such as lead, chlorine, fluoride, arsenic, VOCs, PFAS, and more. 
  • Ideal for cooking and beverage preparation, producing clear ice and reducing buildup on cookware. 
Limitations
  • Installed at a single point of use (usually under the sink) and is not a whole-house filtration system. 
  • Produces wastewater - typically, three gallons of wastewater are produced for every gallon of purified water. 
  • Does not soften water - it is recommended to us an RO system with a water softener to prevent filter clogging from hard water minerals. 
What is a Whole House Reverse Osmosis System? 
A Whole House RO system is a large scale reverse osmosis unit designed to purify all the water in your home, ensuring that every faucet, appliance, and fixture receives purified water. 

How it works? 
A whole house RO system operates similarly to a point of use RO system, but on a much larger scale. However, it requires additional pre-treatment and more extensive maintenance. To function correctly, it is highly recommended to install both a water softener and an iron filter (well water) or carbon filter (city water supply) to prevent excessive wear on the RO membrane. 

 Benefits of a Whole House RO system
  • Removes nearly all contaminants for every water source in the home
  • Provides purified water for drinking, bathing and laundry 
  • Ideal for homes with high total dissolved solids above 2,000 

Limitations
  • Expensive upfront cost and maintenance - requires a dedicated space (approximately 300sqft) 
  • Requires additional pre-treatment (such as a water softener) to protect the RO membrane. 
  • Produces significant wastewater, increasing water usage and requiring proper drainage. 
  • Require plastic piping - purified water can leach metals from standard plumbing 

Which System Should You Choose?

  • A water softener is the first step of any home with hard water, preventing scale buildup and extending appliance life. 
  • A reverse osmosis system is best for households looking for purified drinking water at a single tap. 
  • A whole house reverse osmosis system is suitable for homes with extremely high TDS levels (2,000 PPM) and those requiring purified water for all uses. 

Conclusion

Choosing the right water treatment system depends on your home's water quality and your specific needs. At Douglas Water Conditioning, we provide free in home water testing to asses your water concerns and recommend the best solution for your health and budget. Contact us today to learn more about our water treatment options and find the perfect system for your home! 

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By 7016420049 September 8, 2025
Get to Know: Matt Long - Owner All of the gentlemen that run Douglas Water Conditioning have a special place in my heart, each teaching me different lessons in their own way. But if I had to pick a favorite 'Douglas Dad', it would be Matt Long. He's the guest star on all my TikToks, the first to celebrate your wins, and has a way of offering guidance - even when you've made a mistake - without making you feel defeated. I've learned so much from this company, but more importantly, I've learned what a great place it is to work. There's a unique family and friends dynamic at Douglas Water Conditioning, and no one embodies that better than Matt Long Matt started working at Douglas Water Conditioning when he was 21 years old. A young dad on the job hunt, he came across a help-wanted ad in the local paper: Salt delivery driver needed at Douglas Water Conditioning. Matt and his friend both applied. "Funny thing was, my friend got hired right away. I wasn't hired immediately - they needed a few more days to think about it." As a young employee, one of the biggest challenges Matt faced was being reserved. "I was quiet." he admits. But that didn't stop him from pushing forward.
By 7016420049 August 11, 2025
Douglas Water Conditioning & Plumbing Solutions keeps your softener running at its best. Learn why regular inspections matter - tune-ups just $59.99.
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By 7016420049 June 2, 2025
Thinking about buying a water softener or filtration system on Amazon? Read this first. Discover the hidden risks of online water treatment shopping and learn why working with a trusted local expert like Douglas Water Conditioning ensures quality, safety, and long-term support.
By 7016420049 May 2, 2025
Introduction There's a long list of things that can end up in your water - and many of them shouldn't be there. Among the most concerning are contaminants known as VOCs, PFOAs, and PFOS. While these chemicals have been around for decades, it's only in recent years that they've gained the attention they deserve due to their potential health risks. These pollutants are not only common in everyday products, but they also tend to be persistent in the environment. That means once they enter your water supply, they're hard to remove - and potentially harmful if left un treated What are VOCs? Volatile Organic Compounds (VOCs) are chemicals that can vaporize into air and dissolve in water. Once released into groundwater, many VOCs persist for long periods and can easily migrate into drink water wells. Common Sources of VOCs: Industrial solvents (like acetone or paint thinners) Gasoline and petroleum byproducts Cleaning agents Pesticides and herbicides Paints and varnishes Health Effects of VOC Exposure: Respiratory issues Headaches and dizziness Liver and kidney damage Increased risk of certain cancers How VOCs Enter Water: Leaks or spills from industrial facilities Landfills and improper chemical disposal Runoff from agricultural or residential areas What are PFOAs and PFOS? Perfluorooctanoic Acid (PFOA) and Perfluorooctane Sulfonate (PFOS) are man - made chemicals in the PFAS (Per- and Polyfluoroalkyl Substances) group. Known as "forever chemicals," PFAS don't break down easily in the environment, making them a long - term threat to water quality. Common Sources of PFAS: Non-stick cookware (like Teflon) Water- and stain-resistant fabrics Firefighting foam Food packaging and water - repellent materials Health Effects of PFAS Exposure: Increased risk of certain cancers Hormone disruption Weakened immune system Developmental delays in children How PFAS Enter Water: Industrial discharge into waterways Contaminated soil runoff Degradation of consumer products How to Protect Your Water from VOCs and PFAS Get your water tested The first and most important step is knowing what's in your water. Contact your local health department or certified water testing lab to determine if contaminants like VOCs or PFAS are present. While at - home test kits can give a general idea, professional testing is always recommended for accurate results Use Advanced Filtration Systems Certain water treatment systems can effectively remove or reduce VOCs and PFAS from your drinking water. Carbon filtration: Effective against VOCs and PFAS. Common in pitcher filters and whole - house systems. Reverse Osmosis (RO): Highly effective at removing VOCs, PFAS, and over 99 other contaminants. The EcoWater ERO 385 RO system is certified to remove both VOCs, and PFAS, making it a reliable point - of - use system for kitchen sinks or fridges. Stay Informed About Local Water Quality Check municipal water reports, often published in your local newspaper or online. Follow EPA and state regulations for updates on VOC and PFAS limits. Stay educated on emerging contaminants that my pose risk Conclusion VOCs, PFOAs, and PFOS are real and serious threats to the safety of your drinking water. Prolonged exposure to these chemicals can lead to a variety of health concerns. Some of which may be irreversible. But the good news is - you can take action. A reverse osmosis system, like the EcoWater ERO 385, provides a strong line of defense. Regular water testing, responsible product choices, and high - quality filtration can go a long way in protecting your family's health. Clean, safe water isn't a luxury - it's a necessity. If you have questions about your water quality or are interested in installing a RO system in your home, contact any of our Douglas Water locations today. We're happy to help you find the best solution for your needs and ensure that the water you use every day is as pure and safe as possible.
The importance of michigan code for plumbing safety and compliance
By 7016420049 April 1, 2025
Ensuring your home's plumbing meets Michigan safety and compliance standards is essential for protecting your water quality, health, and property value. In this blog, we break down the importance of Michigan Plumbing Code, how it prevents water contamination and hazardous waste disposal issues, and the legal and financial risks of non-compliance. Learn why hiring a licensed professional is crucial and how Douglas Water Conditioning upholds the highest standards to keep your home safe and efficient. Read more to discover how proper plumbing can save you time, money, and peace of mind!
A person holding a heart shaped object with the words get to know scott shepherd below it
By 7016420049 March 3, 2025
Have you ever wondered who keeps Douglas Water Conditioning running day to day? Well, allow me to introduce you to one of those guys - Scott Shepherd, one of the four owners of Douglas Water Conditioning. Scott's journey with Douglas Water Conditioning began in November 1989, when he was just 16 years old. His father, a fireman, encouraged him to stop by and visit Doug Lanni, a fellow fire fighter who owned a small, but growing water treatment business. Scott started in the shop, but was quickly moved to lead the salt delivery department - all on his own. Back then, there were no GPS device and maps often didn't reflect the rapidly expanding neighborhoods. Scott's experience as a hunter helped him navigate unmarked roads and unlabeled houses, using landmarks and cardinal directions to get the job done.
A person is holding a heart shaped piece of salt in their hands
February 6, 2025
Have you ever wondered why you need to put salt in your brine tank? Does salt actually make the water soft? Does the brand or type of salt you use matter? In this blog post, we'll explore the role of salt in water softeners , review different types of salt, and discuss how to choose the best option for your system. The Role of Salt in Water Softeners Contrary to popular belief, salt isn't what directly softens your water. The magic happens through a process called ion exchange , where resin beads inside your softener remove hard water causing minerals like calcium and magnesium. Over time, these minerals accumulate on the resin beads, requiring 'cleaning' to maintain efficiency and performance. This is where salt plays a vital role. When dissolved in water, salt creates a brine solution that 'cleans' the resin beads by flushing away the accumulated minerals, allowing them to continue softening your water. Choosing the right salt not only improves the performance, but also extends the life of your water softener. Different Type of Water Softener Salt Solar Salt How it's made: Solar salt is produced by evaporating seawater or brine, typically collected through solution mining, and then harvested from outdoor pools Pros: Purity of about 99.5% making it suitable for water softeners Cost - effective and widely available Cons: The outdoor harvesting process may introduce insoluble materials like rocks, which can accumulate in the brine tank, causing performance issues and requiring more frequent cleaning Evaporate Salt How it's made: Like solar salt, evaporated salt starts with solution mining. However, the evaporation process occurs in a controlled, indoor environment where heat and steam remove excess water. This results in a high purity level of about 99.9% Pros: High purity reduces brine tank buildup Ideal for high - efficiency water softeners Brands like Dura-Cube are pressed for extra hardness, minimizing issues like mushing and bridging Cons: Slightly more expensive than solar salt Potassium Chloride What it is: An alternative to sodium-based salts, potassium chloride replaces hard water minerals with potassium during the regeneration cycle. Pros: Suitable for those on low-sodium diets or in areas where sodium discharge is restricted Cons: Lower purity (around 99.1%) More expensive than traditional salts Harvesting methods can lead to similar issues as solar salt, such as brine tank buildup. Maintenance Tips for Salt in Water Softeners Monitor Salt Levels: Only refill your water softener when the salt level in the brine tank is six inches or less from the bottom. Overfilling can lead to salt bridging and inefficiencies. Regular Checks: Check your brine tank periodically to ensure it has enough salt to maintain soft water. The frequency of checks depends on factors such as water hardness, household size, and water usage. Avoid Salt Bridges: Excessive bridging (a hard crust that forms above the water level) can interfere with the softener's regeneration process. If you notice a salt bridge, pour hot water into the brine tank to dissolve it and scoop out any remaining salt or debris. Conclusion Choosing the right type of salt is essential for your health of your water softener and your family. High-purity options like Dura-Cube not only reduce buildup, but also extend the lifespan of your system, making maintenance easier and less frequent. At Douglas Water Conditioning, we are proud to provide the highest quality Dura-Cube salt at all our locations. To make managing your salt needs effortless, we offer a worry-free delivery service. With scheduled deliveries, our team brings the salt directly to your home and places it exactly where you need it - whether that's in your softener or a convenient storage spot, saving you time and effort. By signing up for regular deliveries, you can ensure your brine tank is always stocked, keeping your softener running smoothly without the hassle of last minute store trips or heavy lifting. Let us help you keep your water softener in to shape while making your life easier. Contact any of our locations today to learn more about our salt options and delivery services!
Resin
January 3, 2025
Have you ever wonder what exactly is hard water? What damages does hard water have on my household appliances? Do I even have hard water? This post will give you a brief overview of what it means to have hard water.